Custom Design & Measurement Policy

At Mariam Line, we take pride in creating custom-designed pieces tailored to your preferences. To ensure the best possible experience, we kindly ask our customers to carefully review and provide accurate measurements before confirming their orders.

Please note that Mariam Line is not responsible for any fitting issues or measurement errors resulting from incorrect information provided by the customer.

1. Customer Measurements

Customers are responsible for providing accurate measurements according to the measurement guidelines provided on our website.

Please ensure that all measurements submitted reflect your actual body measurements before placing your order.

2. Custom Orders

Custom-designed products are created specifically based on the measurements and details provided by the customer.

Therefore, items made according to incorrect measurements provided by the customer cannot be returned or exchanged.

3. Defects & Manufacturing Issues

In the event of a manufacturing defect or an error made by Mariam Line during production, please contact our customer service team immediately after receiving your order.

We will review the issue and provide the appropriate solution.

• We offer complimentary repairs for any manufacturing defect or error in order execution reported within 10 days of receiving the order.
• Refunds, when applicable, will be processed within 7–14 business days after the returned item is received and approved.

4. Customer Agreement

By completing your purchase, you acknowledge that you have reviewed and understood this policy.

We appreciate your trust and cooperation, and we are always committed to delivering exceptional quality and craftsmanship.

For any questions or assistance, please contact our customer service team.

Thank you for choosing Mariam Line.